Important:All our products may have small imperfections due to craftsmanship.

Shipping and deliveries. The requested goods, well packaged, are entrusted to the express courier international. Shipping fees: All shipments are insured and free. The box cannot be opened in front of the courier, the receiving customer can collect it with reserve and has 8 working days to declare the hidden damage.

Payment methods can be made in 2 ways:

• Credit card and Paypal
• Advance bank transfer to Credit Agricole branch of Bedonia (PR) IBAN CODE IT89B0623065630000035691452 in favor of: F.lli Lusardi snc In the case of a bank transfer, we will send the requested amount after receiving confirmation of credit from the bank Breakages and tampering: In the event of anomalies or breakages, contact F.lli Lusardi snc to start the replacement procedure. Return shipping is the responsibility of the customer. Complaints WHO TO PRESENT IT TO: F.lli Lusardi snc Loc. Prato Castagno Santa Maria Del Taro 43059 Tornolo (PR) Tel: +39 393 9257676 info@fratellilusardi.it
• METHODS AND TIMES FOR WITHDRAWAL: based on the Italian Legislative Decree. 185/99 the communication must be sent via registered mail. within 15 days. working hours starting from receipt of the goods. This communication may also be anticipated via fax or email, as long as it is confirmed by registered mail. within 48 hours.
• METHOD AND TIMES FOR RETURN: based on the Italian Legislative Decree. 185/99 the refund must take place within 15 days. working hours starting from receipt of the goods.
• METHODS AND TIMES FOR RETURN OF PAYMENT: The refund will take place within 30 days of receiving the notice of withdrawal. The only expenses borne by the Returning Party are those relating to the return of the product.
• BILLING: The invoice will be issued attached to the shipping documentation and delivered at the same time as the goods. If it is not attached to the package, upon request, it will be sent via email.